Our opening hours are
Monday to Friday 8am - 6pm
Our surgery hours are usually as follows
Monday 8.30am - 12 pm and 1.30 - 4.00pm
Tuesday 8.30am - 11 am and 1.00 - 4 pm
Wednesday 8.30am - 11 am and 1.00 - 4 pm
Thursday 8.30am - 11 am and 1.00 - 4.30pm
Friday 8.30am - 11 am and 1.00 - 3.30pm
During this time a PSA is available in the surgery and on the telephone. All surgeries are by appointment only.
There are always some emergency appointments available morning and evening in the case of a genuine medical emergency.
If you cannot keep your appointment, let us know in good time so that someone else may use the appointment. A new text message service is now available to remind you of and confirm your appointments.
If you feel you do not require a face to face appointment, please ask for a telephone consultation. These are readily available on a day to day basis to improve access and convenience.
If you require a home visit please telephone the surgery as soon as you can, where possible, before 11 am.
Please only ask for a home visit if you are too ill to attend surgery. Our aim is for the Doctor to visit within four hours of the end of surgery. The PSA will ask you about your illness in order to help the doctor determine priorities.
We will answer your calls as quickly as possible. Should you need, you can speak personally to a doctor by phoning and speaking to the PSA’s who will place you on a telephone triage system for the Doctor to ring you back between the hours of 12.30-1.30 and 5.30-6pm Monday to Friday.
Outside of normal opening times please telephone the surgery and you will be transferred directly to the out of hours Doctors
The surgery endorses the out-of-hours service and would expect patients to access those services whilst routine primary care is unavailable rather than attending A&E. This out of hours service is commissioned by DCCG